State Farm® Insurance Agent Olga Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abimael Orozco
March 21, 2025
5
out of
5
rating by Abimael Orozco
"Olga serrato y su equipo, están siempre dispuestos a ayudar."
Cin Khaw Mang
March 21, 2025
5
out of
5
rating by Cin Khaw Mang
"The beat service thank you Alondra."
Jake Mangum
March 20, 2025
5
out of
5
rating by Jake Mangum
"The team at Olga Serrato (State Farm) are very friendly and kind."
We responded:
"Jake with Jake from State Farm! we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Deja Lopez
March 19, 2025
5
out of
5
rating by Deja Lopez
"Alondra was absolutely amazing. She is very knowledgeable and patient. She took her time to answer all my questions and explained every little detail one by one. I can't thank her enough. I definitely will be sending everyone I know her way."
We responded:
"We are thankful for your kind words, Deja! I am so glad that Alondra and our team were able to provide excellent customer service and personalized insurance plans that meet your auto, home and life insurance needs. Thank you for choosing us as your #1 State Farm office. We hope to see you again soon. -Olga Serrato State Farm Team"
Adriana Diaz
March 13, 2025
5
out of
5
rating by Adriana Diaz
"Esmeralda me ayudó con algunos cambios en mi cuenta es muy amable y atenta nunca e tenido problemas yo recomiendo al cien!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Samy Chavez
March 13, 2025
5
out of
5
rating by Samy Chavez
"Me atendieron super bien."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roel Gutierrez
March 12, 2025
5
out of
5
rating by Roel Gutierrez
"Muy buen servicio 👍 👌 👏"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lindsey Dickey
February 13, 2025
5
out of
5
rating by Lindsey Dickey
"Olga and her team are smart, warm, extremely quick to return calls, run quotes, and are empathetic people who listen to a single lady like me. I was devastated to be losing the team when I got into my car wreck last March which was a corporate decision out of her control. I am happy to say that after 6 months of hell with Allstate (where I didn't feel I was in good hands at all) and overpriced insurance costing me $2500 for 6 months, I'm now in partnership with the team who takes time to call me and speak to me like a human vs. just another customer. I like that she's just down the road from me and I'd have no qualms or hesitancy about dropping by to introduce myself one day 😊 Not only that but I'll be saving $1,500 of out of pocket costs now thanks to them and their competitive rates! Thank you"
We responded:
"We are thankful for your kind words, Lindsey! I am so glad that our team were able to get you set up with the auto insurance all for a much better cost that you were spending for just your car insurance. Thank you for choosing us as your #1 State Farm office. We hope to see you again soon. -Olga Serrato State Farm Team"
Jariza R
February 4, 2025
5
out of
5
rating by Jariza R
"10/10 would recommend going here . They had great customer service, answered all my questions and were really patient with me. They really help me out with a great quote."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rosa Clavel
February 4, 2025
5
out of
5
rating by Rosa Clavel
"Estoy muy contenta de aver regresado como cliente la verda todas las personas de state farm son muy atentas me gusta su forma de atender al cliente estoy muy satisfecha la verda la oficina de Olga serrato todos Los empleados son muy serviciales y atentos .gracias x El servicio k Dan"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amy O'Connor
January 27, 2025
5
out of
5
rating by Amy O'Connor
"I worked with Alondra who provided amazing support throughout the process of my switching from Farmer's to State Farm, for my insurance needs. She always responded quickly and with great competence, and I felt she always kept my best interests in mind. I feel that I now have fair policies and a local, personal connection that will help me in the future as my insurance needs evolve. Thank you Alondra and State Farm for fabulous service and support!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
elvia rojas
January 24, 2025
5
out of
5
rating by elvia rojas
"Excellent service and help find a great quote!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shantel Maldonado
January 21, 2025
5
out of
5
rating by Shantel Maldonado
"Very helpful and so nice, made me feel at home. I loved how 3 of females employees where helping each other making sure I was informed with good information I never knew thanks to them."
We responded:
"Shantel, you don't know how much your feedback means to us. Thank you so much for taking time out of your day to leave us a very kind review! "
Jade Bonomo
January 17, 2025
5
out of
5
rating by Jade Bonomo
"Great customer service provided by Ericka."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service by Ericka at our Local State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tracy Peach
January 14, 2025
5
out of
5
rating by Tracy Peach
"Superior customer service. My questions were answered immediately. Very knowledgeable staff!"
We responded:
"Thank you for your kind words! We’re glad to hear that you had a positive experience with Alondra at our State Farm office. Your trust and support mean a lot to us. If you have any questions or need help with your insurance coverages in the future, please feel free to contact us anytime. We’re here to assist you and look forward to serving you again!"
Jose Batalla
January 8, 2025
5
out of
5
rating by Jose Batalla
"I got my auto insurance from here. Ericka was very helpful! She answered all my questions and made sure I got the best policy. Definitely recommend asking for her assistance! 10/10"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service by Ericka at our Local State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Viva Barranquilleros
January 7, 2025
5
out of
5
rating by Viva Barranquilleros
"Great team appreciated the knowledge of Alondra, Erica and most importantly Olga. Team is filled with professionals recommend to anyone 10/10."
We responded:
"Thank you for your wonderful feedback! Here at Olga Serrato's State Farm Agency, we strive to provide excellent customer service and personalized insurance plans that meet our clients' needs. We are delighted that you had a positive experience with us. My State Farm team and I are happy to be your good neighbor!"
Karen Mortenson
January 6, 2025
5
out of
5
rating by Karen Mortenson
"Esmeralda from State Farm was so wonderful to work with. My agent recently retired and I did not know who to call when I needed help. I received a call from Esmeralda and she helped me set up everything I needed for future insurance payment plan. She was very friendly and helpful and very patient with me. Thank you."
We responded:
"Karen, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Providing excellent service, like Esmeralda did for you, is always our goal. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Eudy Vergara
January 4, 2025
5
out of
5
rating by Eudy Vergara
"Muy Buena la Atención de la Asitente Alondra, el trato fue muy bueno y gracias a ella ya mi carro y el de mi hijo tienen una aseguranza."
We responded:
"Eudy, thank you so much for your five-star review! We are so happy to hear that you had a positive experience with our agency, and that Alondra was able to assist you with your auto insurance for you and your son. Providing excellent service and peace of mind to our clients is our top priority. Thank you for choosing Olga Serrato's State Farm Agency!"
Wendy Guillen
December 30, 2024
5
out of
5
rating by Wendy Guillen
"I just wanted to say I had a great experience with Erica! She was so helpful and knowledgeable she answered all my questions and I was very pleased with her professionalism! Will definitely recommend her in the future! Thank you Erica!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Doreli Florentino
December 28, 2024
1
out of
5
rating by Doreli Florentino
"You will not find me in your system because I cancel the auto insurance a long time ago. This State Farm insurance is trash and they will Tell you what you want to hear just remember they don’t cover anything!!!! After I call to cancel the owner of the State Farm wouldn’t stop calling me trying to convince keep their policy. They aren’t honest at all . Definitely will let my family and friends to stay away from this place!!! Horrible auto insurance ever !"
We responded:
"Doreli, thank you for sharing your feedback. We take all reviews seriously and strive to address any concerns raised by our customers. However, after a thorough review of our records, we couldn't find any evidence of your interaction with our business. If there is any confusion or if you believe there has been a mistake, please contact us directly at 801-906-0822 so we can investigate this further and address any concerns you may have. We are committed to providing excellent service to all of our customers and appreciate your understanding. Thank you!"
Mitra Petrovic
December 20, 2024
5
out of
5
rating by Mitra Petrovic
"Excellent service from Cesilia!!!100/100"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hector Zelaya
December 19, 2024
5
out of
5
rating by Hector Zelaya
"Atención al 100% muy muy satisfecho. Gracias."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jean Carlos Peña villegas
December 18, 2024
5
out of
5
rating by Jean Carlos Peña villegas
"Agradezco mucho la ayuda de Alondra, consiguió buenos descuentos, muy amable y responde todas las dudas, gracias!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Alondra provided, helping you with good price for your Auto and Life policies at our local office here in Salt Lake. If you ever have any questions or need assistance, we’re here to help!"
Dana Gull
December 11, 2024
5
out of
5
rating by Dana Gull
"Esmeralda was very efficient and understood my need immediately! Thank you."
We responded:
"Dana, thank you so much for taking the time to leave such a positive review! We are thrilled that Esmeralda could provide such clear and speedy guidance on auto and home insurance. Your review means a lot to us, and we look forward to continuing to assist you with your insurance needs!"